5/3 Customer Service Phone Number

5/3 Bank is recognized for offering a range of financial services designed to meet the needs of individual and business customers. The bank provides innovative products, ensuring high customer satisfaction through efficient service. Customers who need assistance with personal services can contact the bank’s customer service call center at 1-800-972-3030. The center operates Monday through Friday from 7:00 AM to 8:00 PM EST, and on Saturdays from 8:30 AM to 5:00 PM EST, though it remains closed on Sundays.

In case of a lost or stolen bank card, customers can call 1-800-782-0279, which is available 24 hours a day, seven days a week. For customers who require TDD services, the number to call is 1-800-546-7068. This service is available Monday through Friday from 7:00 AM to 8:00 PM EST and on Saturdays from 8:30 AM to 5:00 PM EST. However, it is closed on Sundays.

Those interested in home loan inquiries or refinancing can reach the bank at 1-866-351-5353. The hours of operation for this department are Monday through Thursday from 8:00 AM to 8:00 PM EST, Friday from 8:00 AM to 6:00 PM EST, and Saturday from 9:00 AM to 3:00 PM EST. For customers facing issues related to international fraud, the bank has set up a toll-free international fraud support line at 1-513-900-3080, which is available around the clock.

For business-related services, customers can contact the 5/3 Bank business customer service call center at 1-877-534-2264. This line is available to assist with any business inquiries or questions about existing accounts. For those looking to open a new business account, the bank provides a dedicated line at 1-866-531-4249. Customers can also reach the business support team by email at bbgsupport@53.com.

5/3 Bank ensures its customers have access to multiple channels for support, enabling prompt resolution of queries and concerns. The bank’s services are designed to cater to both personal and business banking needs, ensuring comprehensive assistance is available. The dedicated customer service lines provide a convenient way for individuals and businesses to resolve any issues efficiently.

Whether dealing with personal services, such as lost cards or loan inquiries, or business-related issues, 5/3 Bank has a structured system in place to address each customer’s needs. The bank’s support hours are designed to provide ample time for customers to reach out and receive assistance. The customer service lines are open during weekdays and part of the weekend, ensuring accessibility for a wide range of customer schedules.

For personal banking, including home loans and account inquiries, the provided contact numbers ensure that customers can easily get the help they need. For those who require assistance with business services, the dedicated business support team is available through specific phone lines and email support. This two-pronged approach allows the bank to cater to both individual and business customers effectively.

Overall, 5/3 Bank’s customer service structure is designed to offer a seamless and efficient experience for all customers. The availability of dedicated lines for personal and business services, along with around-the-clock fraud support, ensures that every customer’s needs are addressed in a timely and professional manner.