Zinus is a well-regarded brand in the mattress industry, recognized for its commitment to offering high-quality products that meet the diverse needs of its customers. The company focuses on providing exceptional service and assistance to ensure that customers can enjoy a seamless experience when purchasing or using their products. For customers seeking help or support, Zinus offers various contact options.
To reach Zinus customer service, customers can call the dedicated phone number at +1 (800) 613-1225 for assistance. This number is available to help with any product-related concerns or inquiries. If customers prefer to write, they can use the customer service email at sales@zinus.com for general inquiries or support.
For customers in Korea, Zinus provides a dedicated support email at customer-korea@zinus.com, ensuring that assistance is available for international customers as well. Whether a customer is looking for help with an order, product issue, or warranty claim, the Zinus support team is available to provide fast and effective assistance.
Zinus's main mailing address is located at 5731 Promontory Pkwy, Tracy, CA 95377. This address can be used for mailing any documents or correspondence related to products, returns, or warranty claims. The company values customer satisfaction and strives to ensure that all issues are addressed in a timely manner.
Zinus provides customers with a range of helpful links that can guide them through common processes like checking order status, submitting a return request, or filing a warranty claim. These links can be accessed through the Zinus website, offering a convenient way for customers to manage their purchases or resolve any concerns.
The warranty policy from Zinus covers various aspects of the products sold, and customers can access information on how to make a warranty claim through the provided links. This policy is designed to give customers peace of mind, knowing that any product issues can be addressed effectively.
Whether dealing with a delivery issue, needing assistance with a mattress, or filing a warranty claim, Zinus ensures that customers have the resources to address any concerns. With dedicated customer service support and easily accessible online resources, the company works to maintain strong relationships with its clientele.
For anyone looking to make a return or check the status of an order, Zinus offers an efficient process to handle these requests. The combination of accessible customer service options and clear online resources reflects the company's commitment to providing outstanding support.
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