Maybank is a major banking institution in Malaysia, with operations extending to Singapore, the Philippines, and Indonesia. The bank provides a wide range of banking products and services tailored to meet both personal and business needs. Customers can rely on Maybank for continuous support, with its representatives dedicated to addressing concerns and resolving issues efficiently. For assistance, customers can use the contact information provided by Maybank to reach their customer service team.
To get in touch with Maybank customer service in Malaysia, individuals can call the hotline at 1-300 88 6688. For those calling from overseas, the number to use is +603-7844 3696. Customers may also contact Maybank by sending an email to mgcc@maybank.com.my. These channels provide a convenient way for customers to seek help or ask questions regarding their accounts or services.
For matters related to fraud, Maybank has a dedicated hotline at +603 5891 4744. This line is essential for customers who suspect any fraudulent activities or need assistance with securing their accounts. Additionally, Maybank’s head office is located at Malayan Banking Berhad Menara Maybank, 100 Jalan Tun Perak, 50050 Kuala Lumpur, Malaysia. The head office can be reached by phone at +603 2070 8833 for general inquiries.
Maybank also offers a customer service hotline for credit card-related concerns. Customers can call 1 300 88 6688 for help with credit card services or issues. In case a customer needs to reach Bank Negara Malaysia, the central bank’s contact number is 1 300 88 5465, and the fax number is +603 2174 1515. These contact points are useful for resolving regulatory or banking concerns.
If customers feel the need to file complaints related to financial services, they can reach the Maybank Ombudsman for Financial Services at +603 2272 2811 or via email at enquiry@ofs.org.my. Maybank’s whistleblowing reporting system is available to report any misconduct, fraud, or unethical behavior. The whistleblower hotline is 1-300 88 6688 within Malaysia or +603-7844 3696 internationally. Reports can also be submitted via email at mgcc@maybank.com.my.
Maybank’s customer service is available 24/7, providing round-the-clock support for customers. Whether it's account inquiries, transaction disputes, or general advice, their service team is ready to assist at any time. Customers can reach Maybank via phone, email, or even through the bank’s online chat service, making it easy to get the support they need whenever they require it.
The bank’s multilingual customer service team supports several languages, including English, Mandarin, Bahasa Malaysia, and Tamil, ensuring that clients from various linguistic backgrounds can communicate comfortably. Furthermore, customers can request a callback from Maybank’s customer service team by leaving their contact information and preferred callback time either on the bank’s website or mobile app.
Maybank’s customer service is available even on weekends and public holidays. This commitment ensures that customers can always rely on the bank for assistance, regardless of when they need help. Customer feedback is also encouraged, and Maybank values input as it helps enhance their services. Feedback can be provided through their website, mobile app, or by calling the customer service number.
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