Barclays plc, a renowned British multinational bank headquartered in London, offers a broad spectrum of banking services, including Retail, Commercial, Investment, Wholesale, Private Banking, and Wealth Management. Known for its customer-centric approach, Barclays also provides a variety of credit card options tailored to meet diverse consumer needs. For customers with concerns or queries regarding their Barclays credit cards, the company offers multiple contact channels to ensure efficient support.
For general credit card inquiries, customers can reach out to the Barclays Credit Card Customer Service team at 1-877-523-0478 or email support@barclaycardus.com. For activation of new credit cards, the dedicated helpline is (877) 408-8866. International customers can call collect at 1-302-255-8888, while individuals needing accessibility services can contact the Accessibility Coordinator at 1-800-309-6191 or use TDD/TTY Services at 1-866-483-3705.
Barclays provides specific channels to address complaints and disputes. For complaints, customers can write to Card Services, P.O. Box 8801, Wilmington, DE 19899-8801, or call 1-866-225-9725. Billing disputes should be directed to Card Services, P.O. Box 8802, Wilmington, DE 19899-8802, and credit bureau disputes to P.O. Box 8803, Wilmington, DE 19899-8803.
Credit card payments can be mailed to Card Services, P.O. Box 60517, City of Industry, CA 91716-0517, or Card Services, P.O. Box 13337, Philadelphia, PA 19101-3337. Additionally, customers may fax documents to (866) 823-8178 for expedited handling of certain requests.
Barclays’ robust support framework reflects its commitment to addressing customer needs effectively. With numerous contact options, the bank ensures that all credit card-related queries and issues are resolved promptly, enhancing the overall customer experience.
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