BECU Credit Union, originally established to serve Boeing Company employees, has grown to provide a comprehensive range of financial products and services. These offerings include savings and checking accounts, consumer loans, mortgages, credit cards, and online banking, all designed to cater to its members' diverse financial needs. To ensure smooth communication, BECU provides multiple contact options for addressing member concerns and inquiries.
For general assistance, members in the U.S. and Canada can contact the BECU Member Contact Center at 800-233-2328 or 206-439-5700 (local), available Monday to Friday from 7:00 AM to 7:00 PM and Saturday from 9:00 AM to 1:00 PM (Pacific Time). Telephone banking is available 24/7 through the same number. BECU also supports members with accessibility needs via TTY (711) or by contacting Accessibility Assistance at 877-354-7865 during regular business hours.
For issues related to lost, stolen, or fraudulent charges on Visa or debit cards, members can call 800-233-2328 during business hours or after-hours numbers specific to their card type: 866-820-2999 for Visa and 888-241-2510 (inside the U.S.) or 909-941-1398 (collect outside the U.S.) for debit cards. Payments and correspondence related to mortgages, deposits, loans, and Visa cards can be mailed to designated BECU addresses, ensuring streamlined processing and resolution of inquiries.
BECU also provides in-person services at its financial centers, with lobby hours from Monday to Friday, 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. Tukwila and Everett centers offer teller and cash services during these hours, and drive-up banking is available weekdays from 8:00 AM to 6:00 PM.
By offering a variety of contact options and tailored assistance, BECU ensures that members experience seamless support and efficient resolution of their banking needs, reflecting its commitment to member satisfaction.
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