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AutoZone, Inc. is a leading retailer of aftermarket automotive parts and accessories, operating over 6,400 stores across the United States, Mexico, Puerto Rico, Brazil, and the US Virgin Islands. The company offers a wide range of products categorized into auto parts, interior and exterior accessories, truck items, tools, chemicals, and performance products. With a strong focus on customer satisfaction, AutoZone serves both professional mechanics and individual car enthusiasts.
Customers can reach AutoZone’s customer service through multiple channels. The primary customer service phone number is 1-800-288-6966, with service hours from 7:00 AM to 10:00 PM CT on weekdays, 7:00 AM to 9:00 PM CT on Saturdays, and 8:00 AM to 8:00 PM CT on Sundays. Emails can be directed to customer.service@autozone.com or info@autozone.com, while order support is also available at the same phone number. Additional support is provided for Android users, sales inquiries, and career-related questions via designated email addresses.
AutoZone makes shopping convenient with its straightforward return policy, allowing refunds or exchanges on most items within 90 days of purchase. Customers can also enjoy free shipping on orders over $35, subject to certain restrictions. For online purchases, orders can be easily tracked by logging into an AutoZone account or using the tracking information provided in confirmation emails.
The company offers a variety of services to enhance the customer experience. These include free battery testing, wiper blade installation, and a loaner tool program. AutoZone also features a rewards program for frequent shoppers, providing added value for repeat customers. Additionally, AutoZone supports a price match guarantee for identical, in-stock items from competitors.
Finding a nearby AutoZone store is simple using the store locator tool on the company’s website. This ensures that customers can quickly locate the closest location for in-store assistance or product pickup. Payment options include credit cards, debit cards, PayPal, and AutoZone gift cards, ensuring flexibility for purchases.
For any inquiries, AutoZone encourages customers to contact them directly through their phone line, email, or online chat support. The company’s extensive customer service options and comprehensive range of products and services reinforce its commitment to providing a seamless automotive
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