PT. ATNetwork, also known as Airpaz, is an Indonesian travel company founded in 2011 and headquartered in Jakarta, Indonesia. The company provides a wide range of services, including pricing, availability, and reservations for tickets to popular and exotic destinations worldwide. Airpaz aggregates promotions from over 50 airlines and more than 80,000 routes globally, helping customers secure the best prices for their travel plans.
Airpaz offers 24/7 customer service to assist with various inquiries and issues related to bookings, reservations, cancellations, refunds, and other concerns. Customers can contact Airpaz’s customer service for support anytime through a variety of phone numbers specific to different countries. The company is committed to providing quick and efficient assistance for all customer concerns.
In Australia, customers can reach Airpaz customer service at +61 283173530, while in China, the number is +86 1087833391. For those in Hong Kong, the number is +852 36789907, and in Indonesia, it is +62 2166601066. Japan’s customer service number is +81 345107857, and in Malaysia, customers can contact +60 327243805. Singapore’s contact number is +65 31591110, while South Korea can be reached at +82 264108922.
For customers in Thailand, there are two numbers available: +66 600024105 and +66 600035443, both for Thai language assistance from 9:00 AM to 9:00 PM (GMT+7). Taiwan’s customer service number is +886 277031299, and in Vietnam, customers can call +84 2844582350. The Philippines has its dedicated line at +63 23049768 for any support needs.
Airpaz also provides a general customer service number for customers in the U.S. and worldwide at +1-855-441-2449. The customer service is available 24/7, ensuring that customers can get assistance no matter the time of day or night. This provides a flexible support system for users across different time zones.
For those who prefer to communicate via email, Airpaz offers customer support through the email address support@airpaz.com. Customers can send their queries or concerns to this email, and a representative will respond as soon as possible, typically within 24 hours, though it may take longer during peak periods.
Airpaz is prepared to assist with a variety of issues, such as booking assistance, cancellations, refunds, payment problems, flight changes, and more. If customers need a refund for their booking, they can contact customer service, and the team will guide them through the refund process. Additionally, customers can cancel their bookings through their Airpaz account or by contacting customer service directly.
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